Watch this great video about a slightly different side of PEP … our etiquette classes taught by the one and only Colleen Rickenbacher!
(This story was originally featured on CW33)
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Like it or not, It`s a human trait to sum up people by looks, and demeanor. And most of those opinions of others are based on our first impressions.
Colleen Rickenbacher knows this all too well. She teaches etiquette, protocols and communication skills to various groups of people. She saw a need for this in today`s society because technology has made us less personable.
Colleen has read various books and studied the fine art of civility, but nothing prepared her for what was to be asked of her. She was asked to teach etiquette at a prison in Cleveland, Texas.
Colleen smiled as she thought back to her first class there,’ I have to admit when I was asked to go to the prison it scared me to death.’
But in no time Colleen felt at ease as she saw that the prisoners were eager to learn, and…
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