Posts Tagged ‘colleen rickenbacker’

September 22 newsletter_Final

CLICK HERE to download “PEP Chronicle – Class 22 – 2014-09”

Each month, the incarcerated men in our program work together to create a newsletter about their experience in PEP. Here is the third “PEP Chronicle” from Class #Transcendent 22!

Articles include:

  • Review for the recent “Excellence in Etiquette” event in prison;
  • Recent prison visit by a highly successful business leader who traveled to Texas to learn about PEP and speak to our participants;
  • Board chairmen, Mike Humphrey, who teaches several Harvard MBA case studies in our program;
  • Colleen Rickenbacher, international etiquette guru, who teaches a class in our prison
  • Farewell to PEP Executive Relations Manager, Al Massey
  • Lesson on EOU … “Economics of One Unit”
  • “Where are they now” …. a feature on two recently released graduates.

Click to download PEP Chronicle – September 2014

Colleen Rickenbacher teaching etiquette in prison

Author Colleen Rickenbacher teaching etiquette in prison

WOOHOO! Some awesome photos are now available from Class “Triumphant” 21’s most recent event … Excellence in Etiquette, featuring the truly inimitable Colleen Rickenbacher (a.k.a. The Necktie Assassin).

We are grateful to our dear friend Genie Erneta for sponsoring this event (including the best meal served this year within the Cleveland Correctional Center)!

See all of the photos here:

Back by popular demand, Be on Your Best Business Behaviorentrepreneur and author Colleen A. Rickenbacher  — a.k.a. “The Necktie Assassin!” — is returning to prison to teach business etiquette to Class 18 of the Prison Entrepreneurship Program!

She then returns to speak during our “Excellence in Etiquette” event within the Cleveland unit on Friday, September 21, 2012 from 11:30 – 5:00 p.m. ! Register today at

  • See pictures from last year’s event here
  • Read Colleen’s own words about her reaction to PEP here

Colleen has given presentations on the importance of protocol and etiquette in your professional and personal life to leaders all over the world.  She can be seen and heard regularly on national television and radio, and was recognized by Meeting News Magazine as One of the Top 25 Most Influential People in the Meetings Industry.

Colleen was also recently inducted into the Hall of Fame and awarded the Lifetime Achievement designation by Texas Meetings & Events magazine, which is their highest honor.

Her book Be On Your Best Business Behavior covers all areas of practical business and dining skills. The tips she provides will strengthen your image and provide the necessary guidelines to you and your organization.  It is never too early or too late to learn skills that will separate you from your competition.  No matter where you are in your career, you never want to leave money on the table because you did not have the proper business and protocol skills to close the deal or to retain your important clients and customers.

Be On Your Best Cultural Behavior covers the proper etiquette and protocol in 33 countries.  These guidelines will allow you to navigate globally in our international climate whether you do business in other countries or never leave your backyard.

The Big Book of People Skills GamesHer latest book with co-author Edward Scannell is The Big Book of People Skills Game (McGraw-Hill).  These quick and effective activities are designed for making great impressions, boosting problem-solving skills and improving customer service.

Colleen’s speaking engagements are extensive and she has been featured in numerous meeting industry publications.

Colleen has achieved her Certified Meeting Professional (CMP), the Certified Special Events Professional (CSEP), her Certified Protocol Consultant (CPC), and most recently her Certified Tourism Ambassador (CTA).

Join us on September 21, 2012 to meet Colleen and learn how YOU can be on YOUR best business behavior!

Register at

Check out the photos from Class 17’s “Excellence in Etiquette” event, featuring international etiquette instructor and author of multiple books on etiquette, Colleen Rickenbacher:

We are very grateful to Colleen for helping us at this event. As you can see from the pictures, our participants and our volunteer executives all had a wonderful time practicing exceptional etiquette … at lunch in prison!

Below are a few images, but click here to see all of the pictures from the event.

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